Server Management

Managed Server Administration for Windows & Linux

24/7 server monitoring, patch management, backup administration, and performance tuning for Windows Server 2019/2022 and Linux (RHEL, Ubuntu, CentOS) — physical, virtual, and cloud instances.

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99.95% Server Uptime SLA
<30min Incident Response Time
100% Patching Compliance Rate
24/7 Proactive Monitoring

Servers are the foundation of your IT infrastructure — when they fail, everything stops. Unicrats provides fully managed server administration with 24/7 proactive monitoring, SLA-backed incident response, and disciplined patch management that keeps your Windows and Linux servers healthy, secure, and performing at peak capacity. We manage physical servers, VMware/Hyper-V virtual machines, and cloud instances (AWS EC2, Azure VMs) under one unified managed service.

Why It Matters

Key benefits for your business

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Proactive Health Monitoring

CPU, memory, disk I/O, network throughput, and critical process monitoring with automated alerting. Issues are detected and resolved before they cause service degradation or outages.

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100% Patch Compliance

Monthly OS patch cycles for Windows Server (Patch Tuesday + OOB patches) and Linux. Critical CVEs patched within 72 hours. Full patch compliance reporting for security audits.

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Backup & Disaster Recovery

Automated daily backups with retention policies, off-site backup replication, and quarterly recovery testing. RPO/RTO commitments documented and tested — not just promised.

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Performance Tuning & Optimization

Regular performance reviews covering query optimization (SQL Server/MySQL), IIS/Apache/Nginx tuning, memory allocation, swap usage, and storage I/O — keeping servers running at optimal throughput.

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Virtualization Management

VMware vSphere and Hyper-V cluster administration — VM provisioning, resource pool management, vMotion/live migration, snapshot management, and capacity planning for virtual environments.

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Compliance & Audit Support

Change logs, patch history, access logs, and configuration records maintained for PCI-DSS, HIPAA, ISO 27001, and SOC 2 compliance. Audit reports generated on demand.

What We Offer

Our Server Management services

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Windows Server Administration

Active Directory, DNS, DHCP, Group Policy, IIS, RDS, and Windows Server Update Services (WSUS) management for Windows Server 2016/2019/2022.

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Linux Server Administration

RHEL, Ubuntu, CentOS, and Debian administration — package management (yum/apt), cron jobs, systemd services, Apache/Nginx, and shell scripting for automation.

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Patch Management

Structured monthly patch cycles with pre-patch backups, test environment validation, maintenance window patching, and rollback capability for failed patches.

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Backup Administration

Veeam, Backup Exec, or Bacula backup job management — schedule configuration, failure alerting, backup integrity verification, and restoration testing on a quarterly schedule.

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VMware & Hyper-V Management

vSphere/vCenter administration, VM lifecycle management, cluster health monitoring, DRS/HA configuration, and capacity planning for virtualized server environments.

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Cloud Server Management (AWS/Azure)

AWS EC2 and Azure VM administration — right-sizing recommendations, Auto Scaling configuration, security group management, and cloud cost optimization.

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Our Process

How we deliver results

01

Server Discovery & Baseline Audit

We inventory all servers (physical, virtual, cloud), document OS versions, installed software, current patch levels, backup configurations, and performance baselines — identifying any immediate risks.

02

Monitoring Deployment & Documentation

Monitoring agents deployed (Zabbix, Nagios, or CloudWatch), alert thresholds configured, backup jobs verified, and complete server runbooks documented for every managed server.

03

Ongoing Administration & Patching

Daily health checks, monthly patch cycles, backup verification, performance optimization, capacity reviews, and incident response — all covered under the managed service agreement.

04

Monthly Reporting & Review

Monthly server health report covering uptime, patch compliance, incident count, backup success rate, and performance trends — with a review call to discuss recommendations.

Technologies & Tools We Use

Windows Server 2019/2022RHEL 8/9Ubuntu LTSVMware vSphereHyper-VVeeam BackupZabbixNagiosAnsiblePowerShell DSCAWS EC2Azure VMs
Industries

Industries we serve

Financial ServicesHealthcareManufacturingRetailEducationLegalGovernmentTechnology
Why Unicrats

Why leading companies choose us

We are a team of 50+ specialists across SEO, development, cybersecurity, cloud, and BPO — delivering measurable outcomes for clients across the US, UK, UAE, and India.

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Security-First Administration

Every server we manage is hardened against CIS Benchmarks — unnecessary services disabled, local admin accounts secured, audit logging enabled, and vulnerability scans run monthly.

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Patch-First Culture

We have maintained 100% patching compliance across our managed server portfolio. Critical CVEs are treated as P1 incidents — patched within 72 hours regardless of maintenance windows.

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Backup Integrity Guarantee

We don't just run backups — we test them. Every client's backup is restoration-tested quarterly. If your backup cannot be restored, it isn't a backup — and we catch that before you need it.

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FAQ

Frequently asked questions

What operating systems do you support for managed server services?
We support Windows Server 2016, 2019, and 2022 (including Server Core); RHEL 7, 8, and 9; Ubuntu 20.04 and 22.04 LTS; CentOS 7 and CentOS Stream; and Debian 11/12. We also manage servers running these OS versions on VMware, Hyper-V, AWS EC2, and Azure VMs.
How does your patch management process work?
We follow a structured patch cycle: (1) patches released and evaluated in the first week of the month, (2) patches applied to staging/UAT servers in week 2, (3) production patching in week 3 during agreed maintenance windows with pre-patch backups, (4) post-patch validation and compliance report in week 4. Critical out-of-band patches are handled within 72 hours.
What happens if a server goes down at 3am?
Our 24/7 monitoring detects the failure within 2 minutes. The on-call NOC engineer acknowledges within 15 minutes and begins remediation. For managed services, our SLA commits to beginning resolution within 30 minutes for P1 (server down) incidents. You receive real-time status updates via SMS/email throughout the incident.
Do you manage cloud servers (AWS/Azure) as well as on-premises?
Yes — we manage a unified mix of on-premises physical servers, VMware/Hyper-V VMs, AWS EC2 instances, and Azure VMs under the same managed service. Cloud servers are monitored via CloudWatch/Azure Monitor integrated with our central monitoring platform for a single-pane-of-glass view.
How do you handle server backups and recovery?
We manage your existing backup solution (Veeam, Backup Exec, AWS Backup, Azure Backup) or deploy Veeam as the standard. Backup jobs are monitored daily — failures are treated as P2 incidents. Recovery tests are performed quarterly with documented RTO/RPO results provided to you in writing.
Is server management priced per server or as a flat fee?
We offer both models. Per-server pricing is ideal for smaller environments or when the server count changes frequently. Flat-fee managed service agreements (covering up to a defined server count) provide budget predictability for larger, stable environments. Volume discounts apply for 20+ servers. We'll recommend the right model after the discovery audit.
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